Subprocessors
Last updated: June 29, 2026
Effective date: June 27, 2026 · Version 1.0
The third parties that help us deliver the Service.
ScaleIQ uses the subprocessors below to deliver the Service. Each is bound by a written agreement requiring data-protection commitments no less protective than our DPA.
How we notify you of changes
We notify customers of new or replacement subprocessors at least 30 days before they begin processing Customer Data. Subscribe at this page to receive notices by email.
Current subprocessors
Cloud platform & infrastructure
| Subprocessor | Purpose | Location |
|---|---|---|
| Microsoft Corporation — Microsoft Azure | Cloud hosting, compute, storage (Azure App Service, Azure SQL, Static Web Apps), secrets (Azure Key Vault) | United States (East US 2); a designated European Azure region for eligible customers |
| Microsoft Corporation — Microsoft Entra ID | Identity and access management | Global / Microsoft cloud |
AI inference
| Subprocessor | Purpose | Location |
|---|---|---|
| Microsoft Corporation — Azure OpenAI Service | Large-language-model inference for AI features (zero data retention; no training on Customer Data) | United States / Microsoft cloud |
| Microsoft Corporation — Microsoft Copilot (Microsoft 365 Copilot / Copilot Studio) | AI assistance and agent orchestration within the Microsoft 365 environment | United States / Microsoft cloud |
| Anthropic, PBC — Claude | Large-language-model inference for selected AI features (zero data retention; no training on Customer Data) | United States |
AI inference runs through enterprise model providers — Microsoft Azure OpenAI, Microsoft Copilot, and Anthropic (Claude) — each configured for zero data retention (no training on Customer Data). See our AI & Responsible AI Policy.
Operations & billing
| Subprocessor | Purpose | Location |
|---|---|---|
| Microsoft Corporation — Commercial Marketplace | Transactable-offer billing and subscription management | United States / Microsoft cloud |
| Microsoft Corporation — Azure Monitor / Application Insights | Application performance and security monitoring | United States / Microsoft cloud |
| Microsoft Corporation — Microsoft 365 (Exchange Online) | Transactional and operational email | United States / Microsoft cloud |
| Microsoft Corporation — Dynamics 365 & Dataverse | Customer support, CRM, and prospect communications | United States / Microsoft cloud |
International transfers
Where data flows to subprocessors outside the EEA, UK, or Switzerland, we rely on EU Standard Contractual Clauses, the UK IDTA, or other approved mechanisms, with encryption in transit and at rest.
Contact
Questions or objections: privacy@scale-iq.ai.