# ScaleIQ ## Posts - [Hello world!](https://scale-iq.ai/hello-world/): Welcome to WordPress. This is your first post. Edit or delete it, then start writing! ## Pages - [ScaleIQ Transparency Scan](https://scale-iq.ai/scan/) - [ai-persona-profile](https://scale-iq.ai/ai-persona-profile/) - [CoIQ](https://scale-iq.ai/coiq/) - [AssessIQ](https://scale-iq.ai/assessiq/) - [Products](https://scale-iq.ai/products/): [asp_show_all_products] - [Checkout-Result](https://scale-iq.ai/stripe-checkout-result/): [accept_stripe_payment_checkout] - [complyiq-spectrum](https://scale-iq.ai/complyiq-spectrum/) - [complyiq-cadence](https://scale-iq.ai/complyiq-cadence/) - [complyiq-baseline](https://scale-iq.ai/complyiq-baseline/) - [transparency-scan](https://scale-iq.ai/transparency-scan/) - [ComplyIQ](https://scale-iq.ai/complyiq/) - [Pricing](https://scale-iq.ai/pricing/) - [Marketplace](https://scale-iq.ai/marketplace/) - [Resources](https://scale-iq.ai/resources/) - [Solutions](https://scale-iq.ai/solutions/) - [Products](https://scale-iq.ai/platform/) - [Company](https://scale-iq.ai/company/) - [Contact](https://scale-iq.ai/contact/) - [Start Here](https://scale-iq.ai/start-here/) - [Trust](https://scale-iq.ai/legal/trust/): ScaleIQ, LLC · Last updated: October 6, 2026 · Version 1.3 Security, privacy, and compliance at ScaleIQ — one place for our policies, posture, and contacts. Security & assurance Our Security Overview describes the controls in place today — encryption, access control, monitoring, and resilience. Architecture documentation, data-flow diagrams, and a full description of our technical and organizational measures are available under NDA. Request them from trust@scale-iq.ai. Built on the Microsoft cloud you already trust ScaleIQ runs entirely on Microsoft Azure and integrates through Microsoft Graph, Microsoft Entra ID, and Microsoft Purview. Customer Data is processed under tenant-administrator consent that your […] - [Support and Maintenance](https://scale-iq.ai/legal/support/): Effective date: October 6, 2026 · Version 1.3 The support ScaleIQ provides for the Service. This Policy describes the support ScaleIQ provides. It supplements our Terms of Service and SLA. Definitions “Business Hours” means 9:00 AM to 6:00 PM Central Time (CT) on Business Days. “Business Days” means Monday through Friday, excluding the following federal and Texas state holidays: New Year’s Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth National Independence Day, Independence Day (July 4), Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day. Support hours Support is provided during Business Hours by email at […] - [Service Level Agreement](https://scale-iq.ai/legal/sla/): Effective date: October 6, 2026 · Version 1.3 Our availability commitments for paid plans. This Service Level Agreement (“SLA”) sets out our availability commitments for the ScaleIQ Service. It is part of our Terms of Service and applies to paid plans during an active subscription term. Plan name reference ScaleIQ products are available under the following tiers: Free Scan (no SLA commitments), Baseline, Cadence, and Spectrum. The uptime commitments below apply to paid Baseline and Cadence subscriptions. Definitions “Downtime” means a period during which the ScaleIQ primary application URL returns HTTP 5xx status codes in response to one hundred percent (100%) […] - [Security Overview](https://scale-iq.ai/legal/security/): Effective date: October 6, 2026 · Version 1.4 How ScaleIQ protects your data and operates the Service on Microsoft Azure. This page summarizes how ScaleIQ protects your data and operates the Service. For detail under NDA, request our security package at trust@scale-iq.ai. ScaleIQ maintains reasonable security procedures and practices appropriate to the nature of the personal information, as required by Tex. Bus. & Com. Code § 521.052. Security assurance Customer Data is encrypted in transit (TLS 1.2 minimum) and at rest (AES-256), with keys managed in Azure Key Vault. Access is role-based, requires multi-factor authentication, and is reviewed quarterly. Service-to-service authentication […] - [AI Use and Responsible AI Policy](https://scale-iq.ai/legal/ai-policy/): Effective date: October 7, 2026 · Version 1.5 How ScaleIQ uses AI and the commitments we make to you. Aligned to the NIST AI Risk Management Framework. This Policy describes how ScaleIQ uses AI across all ScaleIQ products and the commitments we make. It supplements our Terms and Privacy Notice, and is aligned to the NIST AI Risk Management Framework (Govern, Map, Measure, Manage). References to “the Service” or “ScaleIQ products” include AssessIQ, ComplyIQ, and all other current and future products in the ScaleIQ platform family. Texas Deceptive Trade Practices Compliance: All AI-generated outputs, recommendations, readiness scores, and performance projections provided […] - [Subprocessors](https://scale-iq.ai/legal/subprocessors/): Effective date: October 7, 2026 · Version 1.5 The third parties that help us deliver the Service. ScaleIQ uses the subprocessors below to deliver the Service. Each is bound by a written agreement requiring data-protection commitments no less protective than our DPA. This list satisfies the sub-processor transparency requirements of the Texas Data Privacy and Security Act (TDPSA, Tex. Bus. & Com. Code § 541.106). How we notify you of changes We notify customers of new or replacement subprocessors at least 30 days before they begin processing Customer Data. To receive these notices by email, subscribe below. Current subprocessors Cloud platform […] - [Data Processing Addendum](https://scale-iq.ai/legal/dpa/): Effective date: October 7, 2026 · Version 1.5 Terms governing ScaleIQ’s processing of personal data on your behalf, including TDPSA and CCPA/CPRA obligations. This Data Processing Addendum (“DPA”) forms part of the agreement between ScaleIQ LLC and Customer when ScaleIQ processes personal data on Customer’s behalf. This DPA is governed by the laws of the State of Texas and the applicable US federal and state data protection laws identified below. ScaleIQ operates with USA-only sales; if EU or UK residents access the Service, supplementary transfer mechanisms apply as described in Section 9. 1. Roles For Customer Data containing personal data, Customer […] - [Data Subject Requests](https://scale-iq.ai/legal/dsar/): Effective date: October 7, 2026 · Version 1.4 How to exercise your privacy rights under TDPSA, CCPA/CPRA, and other applicable US state privacy laws. This page explains how to exercise your rights under the Texas Data Privacy and Security Act (TDPSA, Tex. Bus. & Com. Code § 541 et seq.), the California Consumer Privacy Act (CCPA/CPRA), and other applicable US state privacy laws. It supplements our Privacy Notice. Who handles your request Data inside the ScaleIQ Service belongs to the customer that operates the workspace. They are the controller — please contact them directly; we will support them. Marketing-site visitors, prospects, […] - [Data Retention and Deletion Policy](https://scale-iq.ai/legal/retention/): Effective date: October 7, 2026 · Version 1.4 How long ScaleIQ keeps data and how we delete it — aligned to TDPSA data-minimization requirements. This Policy explains how long ScaleIQ retains data and how we delete it. It is part of our DPA and Privacy Notice. ScaleIQ processes and retains personal data only to the extent adequate, relevant, and reasonably necessary for the purposes for which it was collected, consistent with the data minimization principle of the Texas Data Privacy and Security Act (Tex. Bus. & Com. Code § 541.101(a)(2)). Principles Purpose limitation — we retain data only as long as […] - [Cookie Notice](https://scale-iq.ai/legal/cookies/): Effective date: August 10, 2026 · Version 1.1 How we use cookies and similar technologies. This Notice describes how ScaleIQ, LLC uses cookies and similar technologies on scale-iq.ai and the Service. It supplements our Privacy Notice. Categories we use Strictly necessary Required for the site to function — authentication, session integrity, security. These cannot be turned off. Functional Remember your preferences, such as dark/light theme and acknowledged banners. Analytics Help us understand which pages and features are useful. We aggregate this data and do not use it to identify you. Marketing Used only on our marketing site to measure campaigns. We […] - [Privacy Notice](https://scale-iq.ai/legal/privacy/): Effective date: October 7, 2026 · Version 1.5 How ScaleIQ handles personal data across our website and the Service. This Privacy Notice explains how ScaleIQ, LLC handles personal data in connection with our website (scale-iq.ai) and the ScaleIQ Service. ScaleIQ operates exclusively in the United States with USA-only sales. This Notice addresses applicable US state privacy laws, including the Texas Data Privacy and Security Act (TDPSA) and the California Consumer Privacy Act (CCPA/CPRA) for California-resident customers. Two roles, two scopes Controller — for marketing-site visitors, prospects, account administrators, and personnel of our customers and prospects. This Notice describes that processing. Processor […] - [Acceptable Use Policy](https://scale-iq.ai/legal/acceptable-use/): Effective date: August 10, 2026 · Version 1.2 The rules that govern how the ScaleIQ Service may be used. This Acceptable Use Policy (“AUP”) describes prohibited uses of the ScaleIQ Service. It is part of our Terms of Service; capitalized terms have the meaning given there. This AUP is governed by the laws of the State of Texas, and any dispute arising under it shall be resolved in accordance with the governing law and venue provisions in our Terms of Service (Galveston County, Texas). What you may not do You may not use the Service, or allow anyone to use it […] - [Terms of Service](https://scale-iq.ai/legal/terms/): Effective date: October 7, 2026 · Version 1.4 The binding agreement between ScaleIQ, LLC and you. Governs all use of the scale-iq.ai family of services. These Terms of Service (“Terms”) are a binding agreement between ScaleIQ LLC (“ScaleIQ,” “we,” “us”) and the entity or person agreeing to them (“Customer,” “you”). They apply to ScaleIQ, LLC as a company and govern your use of every ScaleIQ hosted software product and service that references these Terms, including CoIQ and its Capabilities, ComplyIQ, and any other ScaleIQ product (each, a “Service”), together with the Service Schedule that applies to that product. By accessing or […] - [Legal](https://scale-iq.ai/legal/): Security, privacy, and compliance at ScaleIQ — your single source for our policies, posture, and contacts. ## Optional - [Agent (MCP protocol)](websites-agents.hostinger.com/scale-iq.ai/mcp) [comment]: # (Generated by Hostinger Tools Plugin)